Top 2021 trends in facilities management

The full year of 2020 was disruptive for businesses around the world, as the novel Coronavirus gained global attention soon after New Year’s, developing into the COVID-19 pandemic by spring.

It’s not yet clear whether we can expect a return to normality in 2021, although the availability of multiple COVID-19 vaccines should mean restrictions can ease in the coming months.

As businesses return to normal levels of productivity and profit, what will this mean for facilities management? Here are some of the top trends in FM for 2021.

FM Outsourcing

Outsourcing often starts small, with a single task outsourced to a specialist third-party provider. But over time, organisations recognise the scalability of outsourcing and the combined benefits of appointing a single provider to oversee multiple tasks.

FM outsourcing in particular is a good way to achieve this, and experienced Integrated Facilities Management (IFM) providers like hebs Group can handle complex needs to relieve you of the burden.

This will likely be a hallmark of the ‘Build Back Better’ trend in 2021, as businesses look to reduce their time and money spent on non-core activities, so they can focus on what they do best.

Health & Safety

The COVID-19 pandemic put health & safety far out in front as the number one priority for all workplaces, with the advent of the concept of being ‘COVID-secure’.

As we move beyond the pandemic with the help of vaccinations, businesses of all sizes will be more aware of the risk of infectious disease, as well as the operational impact of employee absence.

While health & safety does not necessarily fall within the remit of FM, the boundary will only become more blurred in the post-COVID era, a trend that is likely to emerge noticeably over the course of 2021.

Internet of Things

The Internet of Things is nothing new for FM but in recent years it has reached true maturity, with more assets than ever equipped with wireless connectivity.

IoT allows equipment to automatically report back data, including fault reports and maintenance requests, as well as efficiency data like power consumption and unscheduled downtime.

After the events of 2020-21, with many companies opening a greater number of smaller, more remote premises, the IoT has the potential to come into its own as a way to bring together FM across entire estates and reduce the admin burden.

Want to know more?

This is just a snapshot of some of the biggest trends in facilities management in 2021 – if you’d like to discuss your specific needs and how hebs Group can help you this year and beyond, get in touch today by calling 01512360707.

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