Top telecom challenges

Top telecom challenges 2021

It goes without saying that in 2020, the biggest challenge faced by most of us, at work and at home, was the COVID-19 pandemic.

While the Coronavirus remains a primary concern, the rollout of vaccines and improved treatments for the disease is allowing major economies around the world to begin the delicate task of opening back up.

As we move into the second half of 2021, Let’s take a look at top telecom challenges – some deriving from the pandemic, and others from more general market forces.


1. Digital everything

With many of us working from home during the pandemic and unable to visit family and friends, video conferencing took on new importance as a way to keep in touch.

From a Monday morning Teams meeting with colleagues to a Friday-night Zoom ‘pub quiz’ with distant friends, the webcam has replaced the phone as the go-to device for real-time contact.

As the analogue telephone network begins to shut down, this move to digital communications will only accelerate, and it’s already time for the sector to take the necessary action to keep devices operating in the coming years.


2. 5G potential

Consumer understanding of 5G is often very limited – most see it as nothing more than a faster version of 4G, at best.

For the industry, 5G offers huge potential for remote real-time communications with all kinds of devices, supporting the next phase of the Internet of Things for anything with a SIM card and a 5G signal.

The increasing implementation of 5G and the installation of new masts to support the protocol will play a major part in transforming mobile communications in the second half of 2021.

One remaining telecom challenge in this area is to ensure public perception is positive by dispelling some of the myths surrounding 5G technology and pushing home the advantages of high-speed mobile data connections, especially in locations not covered by public Wi-Fi.


3. Safe and secure

Finally, one of the other top telecom challenges is security as more devices connect to the IoT and more employees work flexible terms from remote locations.

The more data is stored, the more value it represents for would-be cybersecurity attackers, and the harder it becomes to prevent the smallest leaks.

In 2021 and beyond, it will be as important as ever to ensure remote workers can dial in securely to WANs, while putting in place firewalls and other perimeter security measures to keep out potential hacks and attacks.


Find out more

To discuss how hebs Group can help you solve your own telecoms challenges in 2021, contact us today on 0151 2360707. All enquiries are welcome and we’ll be happy to help.

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